Use Forgot password on the sign-in screen to receive a reset link. Passwords must be at least 8 characters and include an uppercase letter, lowercase letter, number, and symbol.

You can permanently delete your account yourself from the Account page using Delete Account. That removes your sign-in credentials, profile, projects, uploaded photos, generated images, and any remaining credits. Email support@homeviewapp.com only if deletion does not work or you need help.

You can also delete a single project — including its uploaded photo and generated result — from My Projects.

To help us find your transaction quickly, include:

• The email address on your HomeView AI account.
• The credit pack you purchased.
• The approximate date and time of the purchase.
• Your Stripe receipt or transaction reference, if you have one.

Never send your password, full card number, CVV, API keys, or other sensitive credentials by email. Support will never ask you for them.

One credit creates one redesigned image. If a generation fails, the credit is restored to your balance. You can check your balance on the Credits page.

See our Privacy Policy and Terms of Service.